Terms & Condition

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Terms & Conditions

Effective Date: 01 Jan 2025

1. Bookings & Prices

Availability: Houseboat bookings are subject to availability. We reserve the right to decline or cancel bookings at our discretion.

Pricing: Prices are including taxes unless stated otherwise. Prices may fluctuate due to seasonal changes, promotions, or operational factors.

Children's Rates: Discounts for children under 5 years may apply, subject to booking specifics.

2. Payments, Refunds & Credits

Payment: A deposit or full payment is required at booking. Remaining balance due should pay at the time of check-in.

Refunds: Refunds follow our cancellation policy; no refunds for no-shows or unused services.

Credits: We may offer booking credits if we cancel or change your booking under certain conditions.

3. Changes

By You: Booking changes require written notice and may incur fees, subject to availability.

By Us: We may alter bookings for operational, safety, or other reasons with timely notification to you.

4. Cancellations

By You: Written cancellation requests are needed. Refunds depend on timing:

  • Over 10 days before departure: Full refund minus fees
  • Between 10 - 3 days before departure: 70% refund
  • Less than 3 days before departure: No refund

By Us: If we cancel, we'll provide a full refund or an alternative.

5. Included Services

Deluxe Houseboats:

  • Check-In/Check-Out: 12 Noon for check-in, 9 AM for check-out
  • A/C: Operates from 9 PM to 7 AM. Non-A/C rates apply if A/C fails
  • Meals: All-inclusive (APAI) with lunch, dinner, and breakfast

Premium Houseboats:

  • Check-In/Check-Out: Same as Deluxe
  • A/C: 24/7 on demand
  • Welcome Drink: One beer per person on arrival
  • Boat Ride: Complimentary one-hour country boat ride in the evening
  • Quality: More spacious, higher quality amenities, and skilled staff

General (Both houseboat types):

Cruising: Anchored by 17:30 hrs; no cruising until 07:00 hrs due to government regulations.

6. Trip Operation

Safety: Safety briefings are mandatory upon boarding.

Weather: We may adjust trips for safety due to adverse weather conditions.

7. Participation

Behavior: Must adhere to operator's rules; non-compliance may lead to removal without refund.

Health & Fitness: Some fitness level might be necessary; inform us of any medical conditions.

8. Miscellanea

Liability: Not liable for personal injury/damage unless due to our negligence.

Force Majeure: Not responsible for uncontrollable events affecting bookings.

Legal: Governed by India laws, disputes resolved in Alleppey courts.

Updates: We can update these terms; the applicable version is at booking time.

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Ready to adventure and enjoy natural

Experience the serene beauty of nature with our luxury houseboat services. Enjoy premium amenities and breathtaking views as you cruise through tranquil waters

WhatsApp Phone
Alleppey Boating HouseBoat Logo

Effortless Booking for Unmatched Experience

  • info.alleppeyboating@gmail.com

  • 7994063096

  • Alleppey Boating Punnamada Jetty
    Alleppey,Kerala, India, 688006